NorthStar Gaming Inc. recently reached out to Casino.org regarding an incurred fine from Alcohol and Gaming Commission of Ontario (AGCO), alleging violation of Gaming Control Act regulations. They face an expected $30,000 penalty from AGCO due to this infraction.
The infraction stems from NorthStarBets.ca failing to restrict access to only residents within Ontario. This breach was revealed during assessments conducted by AGCO from locations such as Quebec and New York state where assessments revealed the site failed to correctly identify one device used during testing sessions.
NorthStar Has the Option to Contest AGCO’s Decision
NorthStar Gaming Inc has also been charged for failing to submit requested data, information and documents within a reasonable timeline, per mandated AGCO requirements. In response, an official from NorthStar Gaming insisted the company is dedicated to regulatory compliance by using cutting edge technologies and third-party services in upholding system integrity – along with conducting an ongoing investigation with their geolocation compliance vendor to pinpoint any breaches and determine appropriate corrective steps.
Revenue Increase Amid Regulatory Challenges
NorthStar reported an impressive 61% revenue year-on-year in its second quarter 2024, totalling $7.5 million CAD and boasting a 41% jump in wagers totalling $2255.5 million, yielding a 69% gross margin increase versus last year (or $3.2 million gross profit margin increase!). Furthermore, active player growth totalled 48% with cost per customer acquisition down 12% year over year!
Efforts to Rectify Compliance Issues
AGCO has communicated its intent to work closely with NorthStar Gaming LLC in addressing and rectifying identified issues, but failure to cooperate may result in enforcement action from them. AGCO remains dedicated to upholding legal, integrity-driven operation of gaming sites within Ontario’s regulatory framework; emphasizing their public service nature; operatorss such as NorthStar may appeal any actions taken by AGCO with an appeal process through Licence Appeal Tribunal (LAT).
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